Payments


The Dowsing Pendulum Shop accepts all major Credit and Debit Cards. Credit and Debit card payments are processed through PayPal. You no longer need to have a PayPal account to use your Credit or Debit card - Simply add your items to the cart, click checkout and enter your details. You will be billed in GBP. If you are outside of the UK your card will be debited in your local currency at the current conversion rate.

We also accept payment by Cheque, Postal Order and Bank Transfer (either online or directly over the counter at The NatWest Bank. Simply add your items to the cart, checkout and select your payment method. Instructions will then be either displayed on screen or sent to you in your order confirmation email which you will receive immediately after you confirm your order.


Delivery



The Dowsing Pendulum Shop offer FREE DELIVERY on any order and to anywhere in the world. Orders are dispatched the next working day, or the same day if your order is received by 1pm.


Returns



All goods supplied by Dowsing Pendulum Shop will leave our premises without any damage or defects. In the unlikely event that you do receive damaged goods you will be refunded after satisfactory investigation. Notification of damaged, wrongly despatched goods or incomplete orders must be made with in 7 days of receipt, after which time Dowsing Pendulum Shop holds no responsibility. Dowsing Pendulum Shop will refund the cost of returning damaged goods only after receipt and inspection of the goods. Unwanted Items can be returned or exchanged within a period of 14 days from date of purchase. The buyer will be responsible for the cost of returns on unwanted items and a full refund of the goods will only be made providing the items remain in their original packaging.